CONTACT US

If you need help with your JLab products, visit the support section of the product you own or check out one of these articles:

• Connect my GO Air earbuds to a device or to each other?
• Connect my JBuds Air earbuds to a device or to each other?
• How do I pair my earphones or headphones to my device?
• Purchase a replacement earbud or charging case?
• Submit a warranty claim

How to contact us:

CLICK HERE TO SUBMIT A WARRANTY CLAIM



Email: support@jlabaudio.com

Customer Support VIP Help Line: +44 (20) 8142-9361
Hours of Operation: GMT (UK timezone) 4pm-12:30am



We strive to respond to all inquiries within 24-48 business hours. If you have not received your response, please check your spam or junk mail folder.



Subject First Name Last Name Email Phone Number Request Type
General Question/Feedback Change an Order Request for Refund Message